Contact Us

If you need assistance, feel free to reach out to us:

• Email: support@diymomokoart.com

• WhatsApp: (+86) 188 1003 9032

You’re also welcome to follow us for updates and more:

• TikTok: @diyphoebe

• Instagram: @diymomoko.art

For issues with INCORRECT, DAMAGED, OR MISSING ITEMS, please contact us within 7 days of receiving your package. Requests made after 7 days will not be accepted.

When contacting us, please provide the following details to help us resolve your issue promptly:

1. Order number

2. Screenshot of the item you should have received during the live stream (if available)

3. Unboxing video

4. Pictures of the damaged item

We’re here to help and will do our best to address your concerns as quickly as possible.